Privacy
Policy

Privacy Policy for Overseas Customers

Cyber Security Cloud, Inc. and Our group companies (Please refer to this link for the list of our group companies. Cyber Security Cloud Inc. and its group companies are hereinafter collectively referred to as “CSC,” “we,” “us,” “our,” or “ours”) have established the following Privacy Policy for Overseas Customers (“Global Privacy Policy”) in order to establish a secured system to protect your personal data and ensure that all executives and employees of CSC recognize the importance of protecting your personal data and are fully committed to doing so when providing our various services (the “Services”).

Scope of the Global Privacy Policy

• This Global Privacy Policy applies to our processing of personal data of data subjects located outside of Japan.
• If you are a resident of Japan, your personal information is handled based on our Personal Information Protection Policy.
• If you are a resident of California, our CA Privacy Policy also applies.

Management of Personal Data and Security Measures

• We maintain accurate and up-to-date personal data.
• We prevent unauthorized access, loss, damage, alteration, leakage, or disclosure.
• We implement the following security measures:Organizational Security Measures:
  • Appoint a person responsible for data processing.
  • Clarify and limit employee access to personal data.
  • Establish incident reporting systems.
  Personal Safety Control Measures:
  • Conduct periodic training for employees.
  • Implement rules to ensure confidentiality.
  Physical Safety Control Measures:
  • Control employee access to data.
  • Prevent theft or loss of media/documents.
  Technical Security Control Measures:
  • Update systems against unauthorized access.
  • Acquire latest security info, assess risks, and respond accordingly.

Personal Data Collected

• Categories of Personal Data:
  • Customer information (name, company, title, contact details, etc.)
  • Website data (cookies, device info, IP address, etc.)
  • Waf Charm data (URI, query, host, etc.)
• Legal Basis:
  • Consent or legitimate interest unless overridden by individual rights.

Purpose of Use

• Communication and advertising.
• Product updates and technical alerts.
• Customer relationship management.
• Event and service information.
• Legal compliance.
• Website and product improvement.

Prohibition of Disclosure to Third Parties

• Exceptions include:
  • Consent or legitimate interest.
  • Contractual obligations.
  • Outsourcing with appropriate safeguards.
  • Internal sharing within group companies under specific conditions.

Transfer of Personal Data

• Data may be transferred internationally.
• Appropriate safeguards ensure protection level equivalent to home country.

Retention Period

• Data is retained as long as necessary for stated purposes.

Revision

• This policy may be revised. Please check latest version before using services.

Inquiries about Personal Data

• Rights: access, correct, delete, limit, object, portability.
• Contact: privacy_protection_team@cscloud.co.jp
• EU Representative: PLANIT // LEGAL, Hamburg
• UK Representative: TMI Associates London LLP
• DPO Contact: data_protection_officer@cscloud.co.jp
• Address: JR Tokyu Meguro Building 13F, 3-1-1 Kamiosaki, Shinagawa-ku, Tokyo 141-0021, Japan
• When we receive a request to exercise such rights, we will promptly perform all investigations necessary and provide the relevant personal data to you or to your nominated representative or otherwise respond to such request.
• You also have the right to lodge a complaint with the local data protection authority.

Website Access Info

• Uses Google Analytics and related advertising functions:
  • Google Analytics, remarketing
  • Google Display Network, display frequency
  • Google Analytics, user distribution and interest categories
  • Google Analytics, Integrated service to collect data using advertising cookies and anonymous IDs
• Users can opt out via [Google Analytics Opt-Out Add-On] and [Advertisement Settings].

Date of Establishment: June 28, 2013Date of Revision: May 1, 2023

CA Privacy Policy (for California Residents)

• Applies per CCPA/CPRA.
• Personal Information:
  • Collected per Global Policy Section 3.
  • Disclosed to:
    • Affiliates
    • Service providers
    • Authorities
    • Others with lawful need
• No sale or sharing of personal data.
• Retained as needed.

Rights Under CCPA:

• Right to access collected, shared, used data.
• Right to request deletion (with exceptions).
• Right to request correction.
• Right to opt out of sale/sharing (CSC does not sell/share).
• Right to restrict use (CSC does not collect sensitive data).
• Right of non-discrimination.

Exercising Your Rights:

• Submit verifiable request via contact email.
• Only you or authorized reps can submit.
• A “verifiable consumer request” must:
  • Provide sufficient information to verify identity or authorization.
  • Describe request with enough detail for evaluation.

Contact Information for Inquiries and Complaints

• Email: privacy_protection_team@cscloud.co.jp